Ticket informations concerning cancelled home games

Due to the coronavirus pandemic and the subsequent lockdown, all home games of ALBA Berlin were cancelled as of March 14, 2020. In this context, we would now like to organize the reimbursement of the tickets you were unable to use due to the cancellation of ALBAs home games. 

We can offer you the following options:

Many of our loyal fans have already shown their solidarity in these economically difficult times by relinquishing any claim to a refund. You, too, can forgo a reimbursement and instead donate the sum to our ALBA Youth Program. We hope we can count on your support!! Please find a waiver of repayment here:

www.albaberlin.de/donation
 

If you choose not to forgo a refund completely, you can also support us by accepting a voucher. This will help us very much to stay capable of acting in these financially challenging times. The value of the voucher will comprise the value of your tickets for the cancelled games and can be used for any future ticket orders.  In case of non-redemption of this voucher by December 31, 2021, the voucher value will be reimbursed in cash.  Please find the application for a voucher here:

www.albaberlin.de/ticketvoucher
 

If you prefer a straight refund, please find the appropriate form here:

www.albaberlin.de/ticketrefund
 

The whole ALBA BERLIN team sincerely thanks you for your support!

Looking forward to seeing you all again soon – all the very best to you!


Regards, 


Your ALBA BERLIN Basketballteam